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Laptop Service
Details
A summary of
our service charges and turnaround times are mentioned in the following
table.
| Service
Description |
Turnaround
time |
Service
Charge |
| Laptop
Upgrades - replacing RAM, Hard disk, Optical drive etc |
< 1 hour |
Free |
| Minor Laptop
repairs (not requiring complete disassembly) - Keyboard service,
optical drive cleaning, etc |
1 -2 hours |
150 |
| Major Laptop
repairs (requiring complete disassembly) - laptop cleaning, screen
replacement, inverter replacement, etc |
< 1 day |
350 |
| Chip level
Laptop repairs (requiring disassembly) - diagnosis and repair of chip
level components on motherboard, inverter etc. |
1 - 3 days |
1000 |
Please Note :
1. The charges of spares
are extra.
2. The turnaround times
are influenced by the availablily of spares.
3. Based on the laptop
construction, some service categories may change. For example :
replacing optical drives in some laptops requires partial disassembly
of laptop.
Our Service
Features
1. Our work is backed by
a three month warranty, and our INTEGRITY
clause.
2. We offer doorstep
pickup and delivery service within Calicut city limits (more cities
coming soon).
3. WE DO NOT CHARGE IF WE
DO NOT CURE.
Our Integrity
Clause
Purpose
We have noticed that
customers bring us laptops that have missing or defective parts. In all
these cases the laptops have been previously serviced by a service
center and condemned as unservicable. This unethical act which exploits
the customer's inability to verify the internals seems to be
widespread, even being indulged by authorised service centers. The
resale value of spares is the driver of this deviant behaviour.
We are not driven by short term profiteering based on
customer ignorance.
We promise every customer
the following :
1. Complete return of
laptop, irrespective of repairability.
2. Accurate estimate of
cost of repair. We will not artificially bloat the repair cost to make
resale appear attractive.
3. Neutral accurate
information about available alternatives besides repair, including
resale value and other advanced service centers.
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